about image

Public Safety Announcement


SafeTech Hardware Australia Pty Ltd have identified a potential intermittent fault with the striker component of their key lockable pool gate latches, with a very rare chance of the fault occurring during normal operation of the device. The gate latch is still pool compliant provided the key lock mechanism is disabled to prevent the potential intermittent fault.

This recall only concerns the striker component of the

  • SafeTech Top Pull Pool Gate Latch (Key Lockable)
  • SafeTech TriLatch (Key Lockable)
* These products are also available for purchase as part of kits

The issue raised was with the striker component within the latch, not the latch itself. In some circumstances, if an attempt is made to turn the key with unusually high torque while the gate is open, there is a potential intermittent risk that the key lock mechanism of the latch may engage causing the gate to remain locked in the open position.


What Needs To Happen

Disable The Key Lock

It is important to note that disabling the key lock mechanism of the latch will not affect existing pool compliance status or the ability to secure the gate.
  1. Immediately remove the key from the striker component of the gate latch.
  2. Fill the key hole with a waterproof glue adhesive (instructional video below).
  3. Do not use the key to lock the striker component of the gate latch.

Call us on Freecall 1300 034 096 (9am-5pm AEST) or Register Your Details Below

GATE
HINGES

VIEW PRODUCTS

GATE LATCHES &
CATCHES

VIEW PRODUCTS

GATE SLAMMING
SOLUTION

VIEW PRODUCTS

GATE
ACCESSORIES

VIEW PRODUCTS